What Should I Do If I Have Multiple Payroll Logins?

Following the upgrade to Access Identity on 5th February 2025, all Paycircle users should now operate under a single login per role. If you're still seeing or using multiple logins, here's what to do:

🚫 Do Not Attempt to Merge Accounts Yourself

Multiple logins can cause access issues or lockouts. Instead:

1. 💬 Contact us here
   Let us know that you currently have multiple Paycircle accounts.

2. We'll Consolidate Your Access
   Our team will revoke duplicate logins and reissue access credentials properly.

📧 Email Address Requirements

To maintain security and proper access:

• Each email must be unique — you cannot use the same email for more than one Access Identity account

• If you require access to both Admin and Employee Portals:

  • Use your work email for admin access

  • Use your personal email for employee access

Why Consolidation Matters

Consolidating your access ensures:

• Seamless login across roles

• Proper visibility of payroll and employee documents

• Reduced support issues and improved audit compliance

Let us help you streamline your access the right way—get in touch here and we’ll do the rest.