What happens if we are unable to obtain HMRC agent authorisation for payroll?
HMRC agent authorisation directly impacts service quality and compliance:
- With authorisation (recommended):
- Tax codes and student loan notices update automatically in our system
- Direct HMRC communication resolves issues quickly
- Real-time account monitoring ensures payment accuracy
- Complete audit trail for compliance purposes
- Without authorisation (significant limitations):
- Manual forwarding required for all HMRC notices
- Increased risk of missed or delayed tax code updates
- Potential compliance issues with student loan deductions
- Delayed resolution of HMRC queries
- Higher administration costs and time investment
- Limited ability to troubleshoot payment discrepancies
HMRC authorisation process:
- We submit an agent request using your PAYE reference
- HMRC sends an authorisation code ("PE" prefix) to your registered business address
- Time-sensitive action: You must forward this code to us before the 30-day expiration (click here to submit)
- We validate the code to complete the authorisation
If your code has expired, We must restart the process with a new request. This delays full service implementation and may impact payroll processing efficiency.
Priority recommendation: Forward all HMRC correspondence to us immediately to ensure optimal service delivery and compliance.