What Happens If an Employee Does Not Provide an Email Address?

A valid, individual email address for each employee is mandatory to ensure compliance with UK employment and pension regulations.

📜 Legal Requirements

Under the Employment Rights Act 1996, employers are required to:

• Provide employees with itemised payslips on or before payday

• Deliver pension auto-enrolment notices within specified timeframes

These communications must be traceable and securely delivered, which is why email is essential.

📧 Why Email Addresses Are Required

We use employee email addresses to:

• Send secure registration links for the employee portal

• Deliver payslips with full tracking and audit trails

• Issue legally required pension communications, including opt-in/out letters and assessment notices

• Ensure access to historical payroll documents post-employment

Without an email address, these legal obligations cannot be fulfilled, and your business could face compliance risks.

🚫 What If No Email Is Provided?

If an employee does not provide a valid email address:

• They cannot receive payslips or pension documentation digitally

• Your business will not meet its legal communication duties

• There will be no audit trail confirming delivery of essential employment documents

✅ What You Should Do

Employees must provide a personal email address when completing the New Starter Form.

If an employee genuinely cannot provide one:

💬 Contact us here immediately so we can discuss compliant alternative arrangements.