What happens if an employee does not provide an email address?

A valid email address for each employee is required for legal compliance:

• Legal requirements: The Employment Rights Act 1996 mandates that employers provide payslips on or before payday. Additionally, pension auto-enrolment regulations require specific communications within strict timeframes.
• Critical communications delivered by email:
  • Portal registration details
  • Payslips (with delivery tracking and audit trail)
  • Pension auto-enrolment notices and assessment results
  • Other time-sensitive employment documents
• Compliance risk: Without an email address, we cannot:
  • Deliver mandatory communications within required timeframes
  • Maintain proper audit trails for regulatory purposes
  • Provide employees with secure access to their employment documents

All employees should provide an email address on their starter form. If an employee genuinely cannot provide one, please contact us here immediately to discuss alternative arrangements that will maintain legal compliance.