What Are the Most Common Causes of Reprocessing Charges?
Why reprocessing fees sometimes apply and how to avoid them
A reprocessing charge may apply when we need to undo and re-run payroll after it’s already been processed or submitted to HMRC.
These charges help cover the additional time and manual work involved — but we’ll always try to avoid them where possible.
🔁 Common Reasons for Reprocessing Charges:
-
Approving payroll with incorrect or missing data
(e.g. missed bonuses, new starters, wrong hours) -
Requesting changes after the payroll has already been submitted
to HMRC or pension providers -
Overpayments that need correction on payslips or P45s
— especially if the employee has already left -
Late submission of critical information
(e.g. last-minute tax code changes, changes to net pay)
💡 How to Avoid Reprocessing Fees
-
Always check your Comparison Report and payslips before approving
-
Let us know as early as possible if anything looks off
-
Submit all data by the agreed payroll deadline
-
Only approve payroll once you’re confident everything is correct
💰 What Does It Cost?
If the issue was caused by an error on our side, we’ll fix it at no cost to you.
If not, a reprocessing fee may apply — usually 75–100% of your usual payroll fee, depending on the work involved.
We’ll always be transparent before proceeding.
Questions? Contact us at
📧 support@intelligentpayroll.co.uk — we’re happy to talk it through.