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How Is the Payroll Transfer Handled Between My Old Provider and Intelligent Payroll?

Transferring your payroll from a previous provider to Intelligent Payroll is simple and professionally managed. We handle the bulk of the process on your behalf to ensure a smooth transition.

📤 Step-by-Step Transfer Process

  1. Authorise the Transfer
    Send us a brief email confirming you’d like to switch to Intelligent Payroll and include:

    • The name of your current payroll provider

    • Contact details if known

  2. We Handle the Communication

    • Our team will reach out directly to your previous provider

    • We'll request all required payroll data (this is a standard process between providers)

  3. Data Migration & Setup

    • We securely import and review your payroll data

    • We’ll contact you if any clarifications or additional documents are needed

    • Once checks are complete, we’ll configure your payroll and agree on a go-live date

⚖️ Legal & Contractual Considerations

  • Your current provider is legally required to release your payroll data unless:

    • You are in breach of contract

    • There are unpaid invoices

  • We recommend reviewing your existing provider’s terms of service, particularly their notice period and exit clauses

⏱ Timelines

  • Most transfers are completed within 5–10 working days, depending on how quickly we receive accurate data from your previous provider

  • You’ll receive confirmation when your payroll has been successfully set up in our system

📬 Ready to Switch?

To initiate your transfer:
💬 Contact us here

We’ll take it from there.