How Do I Add, Remove, or Manage User Access in Paycircle?

Managing access to your Paycircle account is important for maintaining both data security and compliance.

Here’s what to do when someone needs to be added or removed from your company’s portal — and why you should never remove employee access.

🧑‍💼 Managing Employer/Admin Users

If a team member’s role has changed or they’ve left the business:

• 💬 Contact us here and let us know

• Specify whether they should have their admin access removed, downgraded, or transferred

• We’ll ensure your access permissions are correctly updated in Paycircle

This ensures only the right users can approve payroll or access sensitive data.

👥 Employee Access — Do Not Remove

We strongly recommend that you do not remove portal access for employees, even after they leave the company.

Here’s why:

• Their access serves as an audit trail showing that:

  • Payslips were issued

  • Auto-enrolment letters were provided

• Employees only see their own personal data — not company-wide info

• They may need access for:

  • Tax filings

  • Mortgage or loan applications

  • Pension queries

Paycircle portals are secure and access is tied to personal email addresses.

🔐 Need to Add a New User?

If you’re adding a new employer user (e.g. payroll approver or accountant):

1. Let us know their name, email, contact number and role

2. Specify the level of access they need (e.g. view only, approval rights)

💬 Contact us here and we’ll set them up with the right permissions.