How can former employees request their P45?

Former employees can access their P45 easily via their secure online portal — even after leaving your business. However, there are a few important things to note around access and responsibilities.

🔑 How Former Employees Access Their P45

• P45s are automatically uploaded to the employee portal when an employee leaves

• Former employees retain access to their portal after leaving

• They can reset their username and password if needed to regain access

🏢 Employer Responsibilities

• It is the employer’s responsibility to ensure the employee was registered for the portal during their time with the company

• If the employee never activated their portal or can’t access it:

  • They should contact the employer directly

  • Employers can download the P45 from the system or retrieve it from previously issued payroll reports

📌 Intelligent Payroll does not communicate directly with former employees.

📦 If Your Company Is No Longer a Client

If your company has since left Intelligent Payroll and needs a former employee’s P45:

• We can still help retrieve it

• A small administration fee will apply for document retrieval

✅ Summary

• ✔️ P45s are stored in the employee portal

• ✔️ Former employees should contact their employer if they need help

• ❌ We do not send documents directly to former employees

For help accessing a leaver’s P45 or guidance on retrieving documents, contact our support team:
📧 support@intelligentpayroll.co.uk